Frequently Asked Questions

Monday through Friday we are open from 8:00 a.m. to 10:00 p.m.  Saturday and Sunday we are open from 7:00 a.m. to 10:00 p.m.

Yes we do. We have 60 and 80 pound machines that are big enough to wash your bulky items like comforters. 

Yes, we always have someone on hand to offer you any assistance or answer any questions.

We are both! Our machines take coins as well as the Huebsch app so you can pay through your phone.

Yes! Our machines are equipped with Ozone which makes your clothes cleaner and kills up to 99% of viruses and bacteria. The Ozone also sanitizes the washer so every time you use a machine it is as clean as can be. 

You can leave your laundry with us between 7:30 a.m. and 10:00 p.m. Monday - Thursday, 7:30 a.m. to Midnight on Friday or between 7:00 a.m. and Midnight on Saturday and 7:30 to 10:00 p.m. on Sunday.

We use Kirkland laundry detergent but you can upgrade to a different detergent.

Yes, there is a 12 pound minimum for wash and fold.

No we do not. We always keep our client's clothes separated. 

If you drop your laundry off by 11:00 a.m. it will be ready for pick up by 8:00 p.m. the following day. If you want same day service you must drop off your clothes by noon to get them back by 6:00 p.m.

Monday - Saturday. Pickups are between 9:00 a.m. and 2:00 p.m., and deliveries are between 12:00 p.m. and 5:00 p.m. 

The turnaround time for pickup and delivery orders is 24 hours. If you have a pickup on Saturday your laundry will be returned on Monday.

Yes, the pickup and delivery minimum order is $30.

No, you can leave your laundry in a secure location (front porch, back porch, behind a fence, in an unlocked garage) just make sure to note it when you place your order so our driver knows where to find it.

It is simple. Just click on the "Schedule a Pickup" Button in the upper right hand corner and create an account. It only takes a few minutes to input your information and you can place an order for weekly, bi-weekly or one-off services. 

Absolutely. When you place your order online there is a section called Preferences where you can specify things you want done every time that we do your laundry. There is also a section called Special Laundry Instructions where you can ask for something for this particular order. For instance if you want us to spot treat a stain on one of your items. 

No. You never have to sign a contract and you can stop service at any time. We know that you will stick with us based on our excellent service. 

Like other online services we ask for your credit card or debit card when you place your order. Your card won't be charged until your laundry has been completed and weighed.

Please put your laundry in a laundry bag or in a trash bag and make sure it is closed properly so nothing falls out.

Yes. You can suspend your pickup until you return from your vacation.